Q. When will I receive my member ID card?

A.  In an effort to reduce our carbon footprint, we do not send plastic membership cards.  However, we will still email & mail you information regarding your policy, including your Member ID number, plan type, effective date and Discounted Fee Schedule, for your records.  You can use the letter as proof of benefits.  Typically, once you provide your member ID number to a participating provider, they will keep your coverage details on file.  In the event the dental office needs anything additional, they will contact Provider Services to obtain eligibility status for your policy.